Applies to:
Our licensing policy allows transfer of a software license from one computer to another as long as no more than one copy of the software is installed and available for use for each copy purchased. Installing the software onto a different or reformatted computer will usually require a new registration number.
When requesting a license transfer:
You may fax the information to us or send as a pdf attachment to an email. Transfer requests may require several days to process but the software can be run in evaluation mode for 30-45 days (as long as the user has local administrator or power user privileges). If the old computer is still in use, the software you are replacing must be removed from that computer. Removing the software from the old computer is on the honor system and can be done through the Control Panel | Add/Remove Software option.
The software serial number is available from the original registration form or can be obtained by selecting the Help | About menu option within the program. This information should be maintained so that it is accessible if needed for license transfer. If you have purchased more than one license, we suggest that you maintain a log of product, computer user name, computer ID and software serial number. We will also keep this information in our files if it is supplied to us.
Licenses cannot be transferred from one company to another.
Currently, there is no charge for a license transfer but we do reserve the right to charge for frequent or excessive transfers or transfers more than one year after the purchase date.